Terms of service

Acceptance

Using the PolyCognition platform means agreeing to these terms. If you do not agree, stop using it. We may change these terms; continuing to use the platform after a change is posted means accepting the new version.

What the service is

PolyCognition provides AI trading agents that connect to your Dhan broker account, scan the NSE universe, identify possible intraday setups, and place orders inside the risk parameters you define. It is a software tool. It is not financial advice, portfolio management, or an investment recommendation.

Eligibility

• You are at least 18.
• You are resident in India, or otherwise permitted to trade on Indian exchanges.
• You hold a valid Dhan brokerage account in your own name.
• No law or regulation prohibits you from using the service.

Your account and the broker connection

Keeping your account credentials confidential is your responsibility. Connecting a Dhan account authorises PolyCognition to place orders, query positions and read market data on your behalf through the Dhan API.

You can revoke that authorisation at any time, either from your Dhan account settings or by disconnecting on the Portfolio screen. Revoking it stops all automated trading.

Trading risk

Trading equities and derivatives carries a substantial risk of loss and is not suitable for every investor.

• Past agent performance does not predict future results.
• We do not guarantee profits, particular returns, or that losses will be avoided.
• Market conditions, execution latency, API outages and software faults can all produce trades that differ from what was expected.
• Every financial consequence of a trade placed through the platform is yours, whether you started it or an agent did.
• The service exists for research and education. Nothing on it is investment advice, a recommendation, or a solicitation to buy or sell a security.

Prohibited conduct

You agree not to:

• Use the service for anything illegal or in breach of SEBI regulations.
• Attempt market manipulation, wash trading, or any other form of market abuse.
• Reverse-engineer, decompile or extract the source of the agents or their algorithms.
• Interfere with, disrupt or overload the service or its infrastructure.
• Share your credentials or let anyone else use the service through your account.
• Drive the service with scripts or bots outside the provided interface.

Intellectual property

The content, algorithms, models, code, design and branding of the platform belong to PolyCognition and are protected by copyright, trademark and related law. You get a limited, non-exclusive, non-transferable licence to use the service for your own trading.

Availability

We aim to keep the platform up during market hours but do not guarantee uninterrupted access. Maintenance, upgrades, third-party outages including the Dhan API, data providers or cloud infrastructure, and events outside our control can all take it offline. We are not liable for losses caused by downtime.

Limitation of liability

So far as the law allows, PolyCognition and its officers, employees and affiliates are not liable for indirect, incidental, special, consequential or punitive damages, including lost profits, trading losses, lost data or business interruption, arising from your use of the service.

Total liability for any claim under these terms will not exceed what you paid PolyCognition in the twelve months before the claim.

Indemnity

You agree to indemnify PolyCognition against claims, damages, losses and expenses, legal fees included, arising from your use of the service, your breach of these terms, or your infringement of someone else's rights.

Termination

We may suspend or end your access at any time, with or without cause or notice. Your right to use the service ends immediately on termination. Open positions are not closed automatically when an account ends, so managing your broker account directly remains your responsibility.

Governing law

Indian law governs these terms. Disputes fall under the exclusive jurisdiction of the courts of Bangalore, Karnataka, India.

Severability

If any provision here is unenforceable, it is narrowed or removed only as far as necessary, and the rest stays in force.

Contact

Questions about these terms go to legal@polycognition.com.